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"As an organisation we found ourselves with a significant increase in the number of volunteers we were working with, across different services but our policies and procedures hadn’t kept up. By consulting our staff and volunteers, Victoria was able to provide an objective view on what was working well and what could be improved and make recommendations as to how we can improve our offer to volunteers. She really understood the need for us to have a consistent approach whilst recognising the variety of different ways in which volunteers contribute to The Advocacy People."

"It was a pleasure to work with Victoria. She has terrific energy and experience, and she helped us significantly to review our volunteer policies and procedures, and to get us into shape for implementing a new volunteer management system. Always positive and upbeat, with an excellent bias for action!"

"It was a great training session, thanks for making the changes at such short notice and really understanding our requirements based on the different attendees."