Practical perspectives on volunteer leadership, recruitment, communication and creating better experiences for volunteers.
Reflections and practical guidance drawn from more than 30 years working in volunteering.
Over the past few weeks, I’ve found myself in several meaningful conversations—with clients, peers, and colleagues—about something that keeps coming up in volunteer leadership: the power of storytelling. With Volunteers’ Week just around the corner, it feels more relevant than ever. In the world of volunteering, storytelling is everywhere. It plays a vital role in […]
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Influencing is an art that professionals at all levels must master, especially when trying to secure resources, launch new initiatives, or drive change. When you don’t have a seat at the senior leadership table, it can feel like your voice gets lost in the noise. However, with the right strategies, you can ensure your ideas […]
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Working with volunteers is incredibly rewarding, but it also comes with its fair share of tricky situations. Volunteers are driven by passion, a sense of duty, or personal fulfilment rather than financial incentive. This means that supporting requires a unique set of skills, including patience, diplomacy, and adaptability. Over the years, I’ve encountered challenges ranging […]
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When I first stepped into the world of volunteer management over 30 years ago, recruitment looked very different from what we see today. My role at the time was to recruit volunteer drivers who could take elderly people to day centres and to find people willing to cook and serve lunches. Everything was done on […]
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